Shipping Policy

At ozetra professional , we aim to deliver your self-care essentials safely and on time. Please read our shipping guidelines below.

• Orders are processed within 1-3 business days after confirmation of payment.
• Orders placed on weekends or public holidays will be processed on the next working day.

• Metro Cities (India): Estimated delivery within 3-5 business days.
• Other Locations: Estimated delivery within 5-7 business days.
• Please note: Delivery timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.

• Shipping charges (if applicable) will be displayed at checkout before you confirm your order.
• Occasionally, we may offer free shipping promotions - these will be clearly mentioned on our website or promotional campaigns.

• Once shipped, you will receive an email or SMS with your tracking details.
• You can use this link to track your order until it reaches your doorstep.

• ozetra professional is not responsible for delays caused by courier services, incorrect shipping details provided by the customer, or circumstances beyond our control.
• If an order is returned to us due to an incomplete or incorrect address, additional shipping charges may apply for re-dispatch.

• At present, we only ship within India. Any updates on international shipping will be announced on our official website and social media media